Statistics show, most people say they are most satisfied when drivable vehicles are repaired and returned to them in a week or less and non-drivable returned in two weeks or less. We make every effort to make this a reality. In some circumstances this is not feasible, due to parts on back order status, insurance company delays, or just severe amount of damage. We work very diligently to move your vehicle through the repair process while providing quality repairs.
We have an onsite mechanic for all mechanical needs such as suspension, engine, and dash removal. This helps speed up the process by avoiding having to tow the vehicle to a mechanical shop to have these operations performed.
Your vehicle is a large investment of both your money and safety. Today’s vehicles are built with a lot of advanced technology, with a combination of advanced metals (high strength steel (HHS), Ultra high strength steel (UHSS), born steel, aluminum, magnesium) and more. These metals are not like metals on the older cars (mild steel) that could just be heated and straightened. These metals are designed to be extra strong yet thin and lightweight to reduced overall vehicle weight for fuel economy. These metals are also designed to stay strong in some areas and collapse in others for the transfer of energy around the passenger compartment. For some of these metals if they are damaged they cannot be repaired and must be replaced. Also they must be replaced properly, by following manufactures recommendations, to provide proper strength. If these recommendations are not followed in a subsequent collision the factory safety ratings become null.
At Signature 2 we have invested in state of the art technology and keep up with current training in the industry. The Manager is an I-Car instructor, who trains the rest of the shops in the high desert. We also are one of, if not the only, shop in the high desert with a dedicated aluminum repair station. Aluminum is very easily contaminated and must be repaired completely separate and with dedicated tools just for aluminum to avoid galvanic corrosion.